Last month we received this thank you note, which was very complimentary of the Hawthorne Hotel regarding a wedding which took place here. I thought you might enjoy reading it as much as we did.
These guests were particularly happy with Christine Turner's work in pulling all of the details together.
This is one of the key issues that not every guest considers when booking a wedding venue (or for that matter, any other venue for a special event.) The quality, amount of experience, attitude and aptitude of the person doing the booking is of extraordinary importance, since a beautiful site, or the best chef, or even the most skilled wait-staff cannot make up for details that are not properly recorded and communicated, both to the client and to the staff. This is the role of the catering manager -- and it is a role that every member of our catering management staff fills at the highest caliber.
So, when you are considering a venue for any special event, please look very carefully into the background of the person doing the booking. Inquire about how long they have been in their position, and ask to see a reference list or testimonial book or page on their website. Talk to other people who have used that venue. Do research on line to find out how the details went. You will find that effort is time well spent.
To be able to see it more clearly, just click on the letter.
Juli
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